Hotel apologises for lobster buffet
Fresh lobster. EPA
Thursday, March 13, 2014
The
Splendor Hotel in Taichung offered an apology yesterday for
miscommunication with dissatisfied customers who had not gotten their
share of all-you-can-eat lobsters at the hotel's restaurant.The Splendor Hotel's restaurant started to provide the all-you-can-eat fresh lobster buffet in February. The buffet proved to be so popular that reservations were soon fully booked until the end of March.
Five customers recently ate at the restaurant but allegedly had only one lobster before the delicacy ran out, despite the fact that they paid the full price, a total of NT$7,900, for their meals.
The unsatisfied customers were then involved in a quarrel with the restaurant's staff. The hotel called security to step in to resolve the conflict Continue
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